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Frequently Asked Questions


How Will I Be Charged?

If you're an annual subscriber, we'll send you a bill each year on the anniversary of your purchase. If you're a monthly subscriber, we'll bill you on the same day each month.


Which Plan Is Right For Me?

The Starter Package has just enough features for you to start building your brand on the web. If you're just starting out, this is definitely the way to go— you can get everything set up and then upgrade your plan later on.

If you're ready to grow your business, or if you already have some sort of online presence, then try out our Growth Package instead. It offers all of our most popular features so that your site will be ready to take off as soon as it goes live.


What If I Need To Make Changes?

We love it when you make changes to your website.That's because we know that the more you do with your site, the better a tool it will become for helping you reach your goals.So whether it's making seasonal announcements, adding new products to your store, or updating your social media —go wild! Unlimited changes are included in all of our plans.


How Long Does A Subscription Last?

We want you to be happy with your website. If you don't think we're a good fit after the consultation and the design, you can cancel any time before the development phase free of charge.

After we start developing, a subscription lasts for one year. After that, we'll send you an email with an opportunity to renew at the same price as your original purchase —so if we increase our prices between now and then, you'll still pay the same.


Will The Pricing Change?

We know that your budget is important to you, and we want you to know that we take it seriously too. So if our pricing changes, you'll still pay the same amount as when you signed up.